GlobalPass healthcare
plans for Latin America

Our plans are specifically designed for individuals and their families living and working in Latin America and the Caribbean.

Under our Worldwide cover, we can provide you with a direct billing solution in the USA or Mexico, which means that we will take care of all your hospital costs (less your deductible). Simply click on the contact me button (below), fill out your details and we will contact you at a time of your choosing.

Or you can call us on 1-800-541-1983 inside the USA or if you are outside the USA, 305-459-4889 (add international code) and let us take care of you.

About

With your GlobalPass Choice or Connect plans you have access to a high-quality provider network, dedicated to delivering ease of access and a highly personalised service. Our qualified staff will walk you through the process and assist you in locating and selecting the best provider to serve your needs. Simply complete the “Contact Me” form above and one of our specialists will contact you within 24 hours. If you have any questions regarding your benefit plan or need assistance in completing the request, please call us on 1-800-541-1983 inside the USA or if you are outside of the USA, 305-459-4889 (add international code).

Benefit Details

The GlobalPass Choice and Connect Plans are tailored to ensure members receive the care they need, when they need it.

Our robust network of providers focuses on quality access and personal attention, which offers members invaluable peace of mind.

INDIVIDUAL DOCUMENTS

COMPANY DOCUMENTS

USA Providers

Connect Members

To find a physician that best meets your needs please use the search options below. If you would rather speak to someone that can help you with the search please contact the Allianz Care dedicated helpline at 1-800-541-1983 inside the USA or if you are outside of the USA, 305-459-4889.

Choice Members

You are not restricted to using the Connect dedicated network (listed below). Please contact the Allianz Care dedicated helpline at 1-800-541-1983 inside the USA or if you are outside of the USA, 305-459-4889 (add international code) to discuss the full range of providers available to you.

Reimbursements

When you visit a medical practitioner, dentist, physician or specialist on an out-patient basis, please take a Claim Form with you (download forms below) and follow the steps below:

You will need to get an invoice from the doctor/medical provider which states the diagnosis or medical condition treated, the nature of the treatment and the fees charged.
Please complete sections 1-4 of the Claim Form yourself. Sections 5-6 will need to be completed by your treating doctor.
When submitting your Claim Form to us, please attach all original supporting documentation, invoices and receipts, e.g. medical practitioner/physician invoices and pharmacy receipts with related prescriptions (if available).
An email will automatically be sent to you (where email addresses have been provided to us) to advise you of when the claim has been processed. If we do not hold an email address for you, we will write to you at your correspondence address to advise you when your claim has been processed.

If you have any queries, please do not hesitate to contact us by mail at:

Global Excel P.O. Box 10,
Beebe Plain, VT 05823

Or at the Allianz Care Helpline 1-800-541-1983 inside the USA or if you are outside of the USA, 305-459-4889 (add international code).

If you prefer email communication, please contact a Global Excel representative at: [email protected]

Invoices

After visiting a medical provider you may receive a statement at home, even when the charge is being billed directly to Allianz Care.

Reasons for receiving statements or invoices at home:

You are being informed of the amount your insurance company is being charged for the services you received. This is usually noted on the bill and will not require further action.
The medical provider is seeking confirmation on claim settlement.
The medical provider does not have your correct insurance details. This will mostly happen with providers that are independent from your main physician or hospital (if hospital services were received). These providers include laboratories, pathology providers, etc.

If you receive a statement at home, please contact the Allianz Care dedicated helpline at:

Inside the USA:
1-800-541-1983

or if you are outside of the USA:
305-459-4889 (add international code),

We will verify whether the claim has been received and is being processed. If the claim has not been received, please send us a copy of the statement so we can investigate with the provider.

CVScaremark is a long-stablished leading provider of prescription services, providing pharmacy benefits and savings in the U.S. through national network of 68,000 pharmacies.

Print Discount Card: The discount card from Global Excel can be used any time your prescription is not covered by your healthcare policy. To register and obtain your discount pharmacy card, please click here.

Simply present the paper card you have printed from this site to your nearest Participating Retail Pharmacy, to qualify for the U.S. Prescriptions Savings Program.

Visit our pharmacy locator tool to find participating pharmacies in your area.

GlobalPass healthcareplans for Latin America